FY Network

Privacy Policy

Effective Date: February 20, 2026

1. Introduction

FY Network Inc. ("FY Network," "we," "us," or "our") operates the website fynetwork.com and the DSPFY mobile application. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our applications, or otherwise interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide through our contact form or account registration.
  • Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
  • Device Information: Device type, operating system, and unique device identifiers when using our mobile applications.
  • Healthcare-Related Information: When using DSPFY, certain healthcare-related data may be collected as required for Electronic Visit Verification (EVV) compliance. This data is handled in accordance with HIPAA regulations.

3. How We Use Your Information

  • To provide, operate, and maintain our services
  • To communicate with you, including responding to inquiries
  • To send you service-related notifications and updates
  • To comply with legal obligations and regulatory requirements
  • To improve our website and services
  • To detect, prevent, and address technical issues or security threats

4. SMS/Text Messaging Privacy

If you opt in to receive SMS or text messages from FY Network, we may send you service-related messages, appointment reminders, notifications, and other communications related to our services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

5. Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our services (e.g., hosting, email delivery), bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to applicable privacy protections.
  • With Your Consent: When you have given explicit consent to share specific information.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. For healthcare-related data processed through DSPFY, we maintain compliance with HIPAA security requirements, including administrative, physical, and technical safeguards.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Opt out of SMS messaging by replying STOP
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is consent-based

To exercise any of these rights, contact us at admin@fynetwork.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: